Central Depository Services (India) Limited (CDSL) marks 25 years with an unwavering commitment to solutions-driven progress, as SEBI Chairperson Smt. Madhabi Puri Buch unveiled a series of transformative initiatives on January 17, 2024, offering remedies to enhance the investor experience. With ‘Apka CAS – Apki Zubaani,’ CDSL introduces a linguistic solution, allowing investors to receive statements in 23 Indian languages. This groundbreaking initiative aims to bridge communication gaps, fostering a more inclusive and accessible financial landscape.
The ‘CDSL Buddy Sahayta 24*7’ chatbot, proficient in four languages, emerges as a real-time problem-solving solution. By providing round-the-clock assistance, CDSL addresses the need for continuous support, empowering investors on their financial journeys. CDSL’s collaboration with KPMG for the ‘Reimagine Digital Trust in Capital Markets’ report offers solutions to cybersecurity challenges. By understanding digital trust and global financial interconnectedness, CDSL aims to fortify the market against emerging cyber threats.
The successful conclusion of the ‘Neev’ campaign across 25 cities is a testament to CDSL’s commitment to financial literacy. By spreading awareness and education, CDSL provides a solution to empower diverse communities and bridge financial literacy gaps. Shri Nehal Vora, MD & CEO, asserts, “Our initiatives are not just innovations; they are solutions shaping the future of investor trust.” As CDSL’s silver jubilee unfolds, these solutions pave the way for a transformed and empowered investor landscape.