Shija Hospitals & Research Institute Pvt. Ltd. received the AHPI Award for Excellence in Healthcare at the AHPI Global Conclave 2026, specifically in the category of Excellence in Hospital Operations (Non-Clinical). The ceremony took place at Taj Lands’ End, Mumbai, with notable attendance from leaders in private healthcare across the nation. Representatives Anisha Khundongbam, Deputy Director – Finance and Operations, and Shamurailatpam Dejirani Devi, Assistant Manager – Operations, accepted the award on behalf of the institute.
This prestigious accolade emphasizes the hospital’s dedication to governance, regulatory compliance, patient safety, operational efficiency, and environmentally sustainable practices in hospital management. The award assessment highlighted the implementation of effective governance structures with clearly defined roles, compliance with legal and statutory requirements, and bilingual communication of services to both staff and patients.
The evaluation further examined the hospital’s registration and admission processes, particularly noting the organized nature of outpatient, inpatient, and emergency services, as well as the clarity in internal transfer and referral policies. Shija Hospitals’ proactive approach towards safety and risk management was recognized through its comprehensive patient safety program, which addresses various risks including environmental hazards, fire safety, and regular electrical audits.
In terms of facility management, the hospital’s systems were scrutinized to ensure a secure environment, reviewing aspects such as engineering services, utilities management, medical equipment upkeep, medical gas systems, IT infrastructure, and emergency preparedness.
Shija Hospitals’ commitment to environmental stewardship was recognized through initiatives involving the use of eco-friendly materials, natural lighting of facilities, water conservation via rainwater harvesting, and energy efficiency through renewable systems. The evaluation also assessed dietary services, housekeeping, waste management practices, focusing on hygiene, safety, data security, accurate record-keeping, and effective communication with patients and their families. This recognition serves to reinforce Shija Hospitals’ commitment to non-clinical operational excellence as a fundamental element of quality healthcare delivery.